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TOPdesk
IT Service Management Platform
Categories
Help Desk & Support
Available Tools
Tools that your AI agent can use through this MCP server to interact with TOPdesk
Update Incident
Updates an existing incident. See the documentation
Get Knowledge Items
Returns a list of Knowledge Items. See the documentation
Get Knowledge Item Statuses
Returns the list of possible Knowledge Item statuses. See the documentation
Get Incidents
Returns a list of incidents. See the documentation
Get Incident
Returns an incident by ID. See the documentation
Get Incident Progress Trail By Number
Get incident progress trail by incident number. See the documentation
Get Incident Progress Trail By ID
Get incident progress trail by incident ID. See the documentation
Get Incident Actions By Number
Get incident actions by incident number. See the documentation
Get Incident Actions By ID
Get incident actions by incident ID. See the documentation
Create Incident
Creates a new incident. See the documentation