Connect Your AI Agent with Polly.Help for Slack

Integrate Polly.Help MCP server into your Slack workspace for instant access to your AI agent.

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Documentation
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Polly.Help
Polly.Help
Knowledge Management Platform

Categories

Help Desk & Support

Available Tools

Tools that your AI agent can use through this MCP server to interact with Polly.Help

Search Publication

Search a publication for articles by keyword or phrase. Returns matching articles with ID, name, slug, content snippet, schema elements (content blocks), and collection IDs. Use this as the first step when finding articles by topic — pass a returned article id to Get Article for full content, or a collections[].id to Get Collection to explore the collection it belongs to. See the documentation

Get Collection

Retrieve a collection by ID. Returns the collection's description, a lightweight article list (id, name, slug), and parent/child collection group relationships for hierarchy navigation. To find a collection ID: run Search Publication — each result includes collections[].id, or call Get Article and extract collections[].id. To get full content for a listed article, pass its id to Get Article. See the documentation

Get Article

Retrieve full article content by ID. Returns the article's name, slug, schema elements (content blocks with render_type and content fields), custom fields, attachments, and the collection IDs it belongs to. Use after Search Publication to fetch complete content for a specific article. To explore a collection the article belongs to, pass a collections[].id to Get Collection. See the documentation