Connect Your AI Agent with LiveAgent for Slack
Integrate LiveAgent MCP server into your Slack workspace for instant access to your AI agent.
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LiveAgent
LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment.
Categories
Help Desk & Support
Available Tools
Tools that your AI agent can use through this MCP server to interact with LiveAgent
Update Ticket Status
Update the status of a ticket. See the documentation
List Tickets
Lists all tickets. See the documentation
List Ticket Messages
List all messages for a specific ticket. See the documentation
List Tags
Lists all tags. See the documentation
Get Ticket
Get a ticket. See the documentation
Get Agent
Retrieves agent info and auth token. See the documentation
Create Customer
Creates a customer. See the documentation
Add Tag to Ticket
Add a tag to a ticket. See the documentation