Connect Your AI Agent with Gorgias for Slack

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Gorgias
Gorgias
Gorgias is the ecommerce helpdesk that turns your customer service into a profit center.

Categories

Commerce

Available Tools

Tools that your AI agent can use through this MCP server to interact with Gorgias

Update Ticket

Updates a predefined ticket in the Gorgias system. See the documentation

Update Ticket Field Values

Update field values for a ticket. See the documentation

Update Macro

Update a macro. See the documentation

Update Customer

Update a customer. See the docs

Set Ticket Tags

Set tags on a ticket. See the documentation

Send Public Reply

Post a customer-facing reply to a ticket on behalf of an agent. See the documentation

Send Internal Note

Post an internal note to a ticket on behalf of an agent. See the documentation

Retrieve a Customer

Retrieve a customer. See the docs

List Tickets

List all tickets. See the docs

List Ticket Tags

List tags for a ticket. See the documentation

List Ticket Messages

List all messages for a specific ticket. See the documentation

List Ticket Field Values

List field values for a ticket. See the documentation

List Messages

List all messages. See the documentation

List Macros

List all macros. See the documentation

Get Ticket

Get a ticket. See the documentation

Get Ticket Message

Get a specific message from a ticket. See the documentation

Get Macro

Get a macro by ID. See the documentation

Delete Macro

Delete a macro. See the documentation

Create Ticket

Create a new ticket. See the docs

Create Ticket Message

Create a message for a ticket in the Gorgias system. See the documentation

Create Macro

Create a macro. See the documentation

Create Customer

Create a new customer. See the docs

Add Ticket Tags

Add tags to a ticket. See the documentation