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Freshservice
Freshservice
Cloud-based IT Service Management solution

Categories

Help Desk & Support

Available Tools

Tools that your AI agent can use through this MCP server to interact with Freshservice

Update Ticket

Update a ticket. See the documentation

Update Solution Article

Update a solution article. See the documentation

List Solution Categories

List all solution categories. See the documentation

List Solution Articles

List all solution articles. See the documentation

Get Ticket

Get a ticket by ID. See the documentation

Get Solution Article

Get a solution article by ID. See the documentation

Delete Solution Article

Delete a solution article. See the documentation

Create Ticket

Create a new ticket. See the documentation

Create Solution Article

Create a solution article. See the documentation