Integrate Freshchat MCP server into Slack for instant access to your AI agent

Freshchat

Customer Messaging, Live Chat & Chatbots

Available Tools

Tools that your AI agent can use through this MCP server to interact with Freshchat

Update Conversation Status

Updates the status of a specific conversation. See the documentation

Send Message in Chat

Sends a message in a specific conversation. See the documentation

List Messages

Lists all messages in a conversation. See the documentation

List Channels

Lists all channels in Freshchat. See the documentation

List All Conversation Properties

Retrieves a list of all conversation properties configured in the Freshchat system. See the documentation

List Agents

Lists all agents in Freshchat. See the documentation

Fetch Conversation Details

Fetches details for a specific conversation. See the documentation