Connect Your AI Agent with Dixa for Slack

Integrate Dixa MCP server into your Slack workspace for instant access to your AI agent.

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Dixa

The CX Platform for Consumer Brands

Available Tools

Tools that your AI agent can use through this MCP server to interact with Dixa

List Tag ID Options

Retrieves available options for the Tag ID field.

List End User Id Options

Retrieves available options for the End User Id field.

List Agent Id Options

Retrieves available options for the Agent Id field.

List Email Integration ID Options

Retrieves available options for the Email Integration ID field.

Add Tag to Conversation

Adds a tag to a conversation. See the documentation

Set Custom Contact Attributes

Updates custom attributes for a specified user. See the documentation

List Notes

Lists internal notes from a conversation. See the documentation.

List Messages

Lists messages from a conversation. See the documentation.

Get Conversation

Get Article

Get an article from Dixa. See the documentation

Get Article Translations

Get the translations of an article from Dixa. See the documentation

Create Note

Creates an internal note for a conversation. See the documentation.

Create Conversation

Creates a new email or contact form-based conversation. See the documentation.

Close Conversation

Mark a conversation as closed by providing its id. See the documentation

Claim Conversation

Claims a conversation for a given agent. To avoid taking over assigned conversations, set the force parameter to false. See the documentation

Add Message to Conversation

Adds a message to an existing conversation. See the documentation.