Changelog

New updates and improvements to Runbear.

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📥 Inbox Agent (Beta): Open every client message with context, actions, and a reply ready

✨ What’s new

  • Live in under 5 minutes: Connect your inbox and start immediately. No complicated setup. No workflow cha
  • nges.
  • Activates the second an email arrives: As soon as a client email hits your inbox, Inbox Agent pre-populates automatically.
  • Context, already assembled: It pulls the relevant account story from the tools you already use, including CRM, calendar, docs, and past threads, and puts it where you need it.
  • What you need to know, summarized: Key updates, decisions, open questions, and risks are condensed into a short, scannable summary.
  • Next steps you can click: Suggested actions like update CRM, loop in a teammate, or create a task, all clickable directly from the inbox.
  • Replies done for you: A clear, confident reply draft appears instantly. Send as-is or make a quick edit.
  • [Coming soon] One system across tools: Works alongside Runbear’s AI Teammates in Slack, so internal execution keeps pace with external conversations.

🔑 Why it matters

  • Prep work disappears: No tab switching. No searching history. No guessing what changed.
  • Replies get dramatically faster: Teams testing Inbox Agent are replying up to 10× faster, largely because context and actions are already prepared.
  • You sound sharp by default: Every response reflects real account context, not memory or last-minute reconstruction.
  • Better timing, better outcomes: Upsell moments, renewal risk, and follow-ups surface while the thread is active, not after it’s cold.

🚥 Beta signal

  • Already in use by early-access teams managing high-volume client inboxes.
  • Built for seat-based rollout and enterprise use from day one.

🚀 Try it now

If your inbox drives deals, renewals, and customer relationships, Inbox Agent is built for you.

👉 Try it now at app.runbear.io/inbox.

🗓️ Have questions? Book a demo to see it working on real emails and talk through a team rollout.